Privacy Policy

1. Introduction

This Privacy Policy sets out the rules for processing and protecting personal data provided by users in connection with their use of the Fountain Casino platform. We respect your privacy and are committed to protecting your personal data in accordance with the highest security standards and applicable laws, including the GDPR (General Data Protection Regulation).

2. What data do we collect?

When using our website, we may collect the following types of data:

• Identification data: Name, surname, date of birth, residential address.
• Contact data: E-mail address, phone number.
• Financial data: Transaction history, payment methods, currency preferences (we do not store full credit card numbers).
• Technical data: IP address, browser type, time zone, operating system, and information on how you interact with our platform.

3. For what purpose do we process your data?

We use the collected personal data for the following purposes:

• Creating, managing, and maintaining a user account.
• Processing bets, deposits, and fund withdrawals.
• Ensuring platform security and preventing fraud (including age verification (KYC)).
• Providing customer service and resolving technical issues.
• Marketing activities (with the user's explicit consent), such as sending information about new games, bonuses, and promotions.

4. Sharing data with third parties

Fountain Casino does not sell or rent your personal data. However, we may share it with strictly defined partners to provide our services:

• Payment system providers to process transactions.
• Casino game providers for analytical purposes (usually anonymized data).
• Law enforcement agencies and regulatory institutions if required by applicable law or to protect our rights.

5. Cookies

Our website uses cookies to ensure the proper functioning of the platform, remember your preferences, and for analytical purposes. You can manage cookie settings directly in your web browser. Detailed information can be found in our separate Cookie Policy.

6. User Rights

Under applicable law, you have a number of rights regarding your personal data:

• The right to access your data and receive a copy of it.
• The right to rectify (correct) incorrect or incomplete data.
• The right to delete data ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.

To exercise the above rights, contact our privacy team.

7. Changes to the Privacy Policy

We reserve the right to periodically change this Privacy Policy in connection with the development of our services or changes in the law. We will inform you of significant changes through a clear message on our homepage or directly to your e-mail address.

8. Contact

If you have any questions regarding this Privacy Policy or how we protect your data, please contact our Data Protection Officer at the e-mail address:

[email protected]